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Privacy Policy

Last Updated:

1. Who We Are

Dezignlayer ("we," "us," or "our") is a digital agency registered and operating in Dubai, UAE.
Address: Sheikh Zayed Road, near Etisalat Tower 2, Al Kifaf, Dubai, UAE
Phone: +971 55 509 9561
Email: info@dezignlayer.com

2. Data We Collect

  • Contact form submissions: name, email, phone number, project details, and message content
  • WhatsApp interactions: messages you initiate via our WhatsApp contact button
  • Analytics data: pages visited, session duration, device type, and referral source (collected via Google Analytics — anonymized)
  • Technical data: IP address, browser type, and operating system (standard server logs)

3. How We Use Your Data

  • To respond to your project enquiries within 24 hours
  • To deliver agreed services and manage client projects
  • To send service-related communications (no spam — unsubscribe any time)
  • To improve our website experience and service offerings
  • We do not sell, rent, or trade your personal data to any third parties.

4. Legal Basis for Processing (GDPR / UAE PDPL)

  • Contractual necessity: processing needed to fulfill a service contract
  • Legitimate interests: improving our services and communicating with prospects
  • Consent: where you have explicitly provided it (e.g. subscribing to updates)

5. Cookies

We use:

  • Essential cookies: required for the site to function (session management, form security)
  • Analytics cookies: Google Analytics 4, used in anonymized/aggregated form to understand traffic patterns

You can disable cookies in your browser settings at any time. Disabling analytics cookies does not affect your ability to use the site.

6. Data Retention

We retain contact form data and project correspondence for up to 3 years from last interaction, after which it is securely deleted. Analytics data is retained per Google's standard 14-month rolling window.

7. Data Security

Our website uses HTTPS (SSL/TLS) encryption sitewide. Access to collected data is restricted to authorized Dezignlayer team members on a need-to-know basis.

8. Your Rights

Under UAE Personal Data Protection Law (PDPL) and GDPR (where applicable), you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data ("right to be forgotten")
  • Object to or restrict processing of your data
  • Withdraw consent at any time (where processing is consent-based)

To exercise any of these rights, email us at info@dezignlayer.com with the subject line "Data Request." We will respond within 5 business days.

9. Third-Party Services

We use the following third-party tools that may process your data:

10. Children's Privacy

Our services are directed at businesses and professionals. We do not knowingly collect data from individuals under the age of 18.

11. Changes to This Policy

We may update this Privacy Policy periodically. The "Last Updated" date at the top of this page reflects the most recent revision. Continued use of our website after changes constitutes acceptance of the updated policy.

12. Contact Us

For any privacy-related questions or requests:
info@dezignlayer.com
+971 55 509 9561
Sheikh Zayed Road, near Etisalat Tower 2, Al Kifaf, Dubai, UAE